How long will my first appointment take?

Your first visit typically takes 60-90 minutes. This includes check-in, medical history review, comprehensive examination, x-rays (if needed), discussion of findings, and a dental cleaning if your oral health allows it. We'll give you breaks if you need them, and we never rush through your care to stay on schedule.

What should I bring to my first appointment?

Please bring: A valid photo ID (driver's license or state ID) Your dental insurance card (if you have insurance) A list of current medications, including over-the-counter supplements Information about any medical conditions or concerns

I haven't been to the dentist in years. Will I be judged?

Absolutely not. We see patients every week who haven't visited a dentist in 5, 10 or even 20+ years. There's no judgment here, only support and compassionate care. We understand that life gets busy, anxiety happens and sometimes dental care falls to the bottom of the priority list. We're here to help you move forward, not make you feel bad about the past.

Will I need x-rays at my first visit?

In most cases, yes. X-rays allow us to see what's happening beneath the surface: between your teeth, below the gumline and inside the tooth structure. We use digital x-rays that emit 90% less radiation than traditional film x-rays and provide instant, high-quality images. If you've had recent x-rays from another dentist, let us know and we may be able to use those instead.

What if I have dental anxiety or fear?

We specialize in working with anxious patients. Please let us know about your anxiety when you schedule, and we'll take extra time to help you feel comfortable. During your visit, we'll explain everything before we do it, give you breaks whenever you need them and work at a pace that feels right for you. Many patients find it helpful to use a hand signal to let us know when they need a pause. We're here to support you, not add to your stress.

Will I get a cleaning at my first visit?

It depends on your oral health. If your teeth and gums are healthy or have only minor issues, we can usually perform a professional cleaning during your first visit. However, if we detect gum disease or significant tartar buildup, we may recommend scheduling a deeper cleaning (scaling and root planing) for a separate appointment. This allows us to thoroughly treat your gums and provide the best care possible.

Do you accept dental insurance?

Yes, we accept most dental insurance plans. Our team will verify your benefits before your appointment and explain what's covered. If you don't have insurance, we offer flexible payment options to make quality dental care accessible. We'll provide written cost estimates for any recommended treatment so you can make informed decisions.

Can I bring my child or family member with me?

Absolutely! You're welcome to bring a family member or friend for support. If you're bringing young children, please note that our treatment rooms have limited space, but we can accommodate one support person with you during your visit.

What to Expect at Your First Visit

Because Your Trust Matters

Your first visit to Arizona Avenue Dentistry is designed to be comfortable, thorough and completely judgment-free. We understand that many patients feel anxious about visiting the dentist, especially if it's been a while. That's okay! We're here to help you feel at ease every step of the way.

This guide walks you through exactly what will happen during your appointment, so you know what to expect before you arrive: caring, compassionate dental care focused on your comfort and health.

Before Your Appointment

Taking a few simple steps before your visit will help your appointment go smoothly:

Arrive a Few Minutes Early - Plan to arrive 10-15 minutes before your appointment time. This gives you time to complete any paperwork at the office and relax before your visit.
Gather Your Insurance Information - If you have dental insurance, bring your insurance card. Don't worry if you're not sure what's covered. because our team will verify your benefits and explain everything to you.
List Your Medications - Please bring a list of any medications you're currently taking, including over-the-counter supplements. This helps us provide safe, personalized care.
Note Any Medical Conditions - If you have any medical conditions (heart conditions, diabetes, blood thinners, etc.), let us know. Dr. Grady works closely with primary care physicians when needed to coordinate safe treatment.
Write Down Your Questions - Don't be shy! Bring a list of any questions or concerns about your teeth, gums or smile. We're here to answer them all.

If you haven't been to the dentist in years, please don't let that stop you from scheduling. We see patients every week who are returning after a long time away, and we'll never make you feel judged or uncomfortable about it.

When You Arrive

Your comfort begins the moment you walk through our doors:

Warm Welcome - Our friendly front desk team will greet you by name. We speak both English and Spanish, so communicate in whichever language you're most comfortable with.
Paperwork Review - We'll provide patient forms at check-in. Our team is happy to help if you have any questions while completing them.
Insurance Verification - We'll verify your insurance benefits and explain what's covered. If you don't have insurance, we'll discuss our flexible payment options.
Meet Your Dental Team - You'll be introduced to the dental hygienist and assistant who will be working with Dr. Grady during your visit.

We do our best to stay on schedule, but some appointments take longer than expected. We'll never rush through your care to stay on time, because your comfort and thoroughness matter more.

First Visit Timeline

Your initial comprehensive exam typically takes 60-90 minutes. Here's how that time breaks down:

Check-in & paperwork: 10-15 minutes
Medical history review: 5-10 minutes
Comprehensive exam: 20-30 minutes
X-rays (if needed): 10-15 minutes
Discussion & treatment planning: 15-20 minutes
Dental cleaning (if scheduled): 30-45 minutes

We'll give you breaks if you need them, and you can ask to pause at any time.

During Your Comprehensive Exam

Dr. Grady will conduct a thorough examination to understand your current oral health and develop a personalized care plan. Here's what happens during the exam:

Medical History Review

We'll discuss your overall health, medications, previous dental experiences and any concerns you have. This conversation helps us understand your unique needs and any special considerations for your care.

Digital X-Rays

If needed, we'll take digital x-rays to see what's happening beneath the surface. Our digital x-rays use 90% less radiation than traditional film and provide instant, high-quality images.

Thorough Examination

Dr. Grady will carefully examine each tooth, your gums, bite, jaw joints (TMJ) and soft tissues. We use an intraoral camera so you can see exactly what we see on a monitor.

Oral Cancer Screening

Every comprehensive exam includes a visual and tactile screening for oral cancer. Early detection saves lives, and this quick screening is a standard part of your visit.

Gum Health Assessment

We'll check the health of your gums by gently measuring pocket depths around each tooth. This helps us detect gum disease in its early stages when it's easiest to treat.

Diagnostic Photos

We may take photos of your teeth and smile to document your current condition and help plan any cosmetic or restorative work you're interested in.

Tell Us If You're Uncomfortable

During the exam, please speak up if:

You need a break or to adjust your position
Something is uncomfortable or painful
You have questions about what we're doing
You're feeling anxious and need a moment

We'll pause immediately. Your comfort is more important than finishing quickly. Many of our patients use a hand signal to let us know when they need a break, and we're happy to set that up with you before we begin.

Discussion And Treatment Planning

After the examination, Dr. Grady will sit down with you to discuss her findings in clear, easy-to-understand language. This is your opportunity to ask questions and be fully involved in decisions about your care.

We'll discuss:

Current Oral Health Status - What's healthy, what needs attention and why.
Treatment Recommendations - If any dental work is needed, we'll explain all your options, not just one "take it or leave it" approach.
Prioritization - If multiple treatments are recommended, we'll help you understand what's urgent and what can wait, so you can make decisions that fit your budget and schedule.
Cost Estimates - We'll provide written estimates for any recommended treatment, including what insurance typically covers and your expected out-of-pocket cost.
Timeline - How long treatments take, how many visits are needed and how we can work around your schedule.

You're never obligated to move forward with treatment on the spot. Take the written treatment plan home, think it over and call us when you're ready. We're here to support you, not pressure you.

Dental Cleaning (If Scheduled)

If your oral health is good and you don't have active gum disease, we may perform a professional cleaning during your first visit. Here's what that includes:

Plaque and Tartar Removal - We use gentle ultrasonic cleaning technology to remove buildup that brushing and flossing can't reach.
Polishing - Your teeth will be polished to remove surface stains and leave your smile smooth and bright.
Fluoride Treatment - We may apply a fluoride treatment to strengthen your enamel and help prevent cavities.
Personalized Home Care Tips - Our hygienist will provide guidance on brushing, flossing and any specific concerns for your teeth.

If you have signs of gum disease or heavy buildup, we may recommend a deeper cleaning (scaling and root planing) scheduled for a separate appointment. This allows us to thoroughly treat your gums and get them healthy.

After Your Appointment

Before you leave, we'll:

Schedule Your Next Visit - Most patients return every 6 months for a cleaning and checkup, but we'll recommend a schedule based on your individual needs.
Provide Written Treatment Plans - If treatment is recommended, you'll receive a detailed written plan with cost estimates.
Answer Final Questions - Our team is available to clarify anything about your visit, treatment plan or home care instructions.
Process Insurance Claims - We'll submit claims directly to your insurance company and follow up to verify payment.

You can call our office anytime after your visit if you think of questions later. We're always happy to help!

Your Comfort Is Our Priority

At Arizona Avenue Dentistry, we've designed every aspect of your visit around your comfort and peace of mind. Here's what makes us different:

No Judgment, Ever

Whether it's been 6 months or 16 years since your last dental visit, you'll be welcomed with kindness and respect. We focus on moving forward, not dwelling on the past.

Special Needs Expertise

Dr. Grady has extensive experience working with patients with autism, Down syndrome and other developmental or physical disabilities. We adapt our care to meet your unique needs.

Bilingual Care

Our team speaks both English and Spanish. You can communicate in the language you're most comfortable with throughout your entire visit.

Medical Coordination

If you have complex medical conditions or take blood thinners, Dr. Grady will coordinate with your physician to provide safe, personalized dental care.

Frequently Asked Questions

Ready to Schedule Your First Visit?

We'll take great care of you. Call us at (928) 782-3685 or request an appointment online. We look forward to welcoming you to Arizona Avenue Dentistry!

Request Appointment